Ecosoft BV, located at Blauw-roodlaan 140 2718 SK Zoetermeer The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
Ecosoft BV
Blauw-roodlaan 140
2718 SK Zoetermeer
The Netherlands
+31 79 3471000
www.ecosoftenergy.com
www.ecosoftenergy.co.uk
Leo Gareman is the Data Protection Officer of Ecosoft BV. He can be reached via leo@ecosoftenergie.nl
Personal data that we process
Ecosoft BV processes your personal data when you use our services and/or you provide it to us yourself. Webwinkelkeur provides our reviews. We exchange personal data with them in order to link a review to an order.
Below you will find an overview of the personal data we process:
– First and last name
– Address details
– Telephone number
– E-mail address
– IP address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Information about your activities on our website
– Information about your surfing behavior across different websites (for example because this company is part of an advertising network)
– Internet browser and device type
– Bank account number
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@ecosoftenergie.nl and we will delete this information.
For what purpose and on what basis do we process personal data
Ecosoft BV processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter (via ymlp.com) and/or advertising brochure
– Being able to call or e-mail you if necessary to carry out our services
– Informing you about changes to our services and products
– Invite you to write a review on Webwinkelkeur
– To deliver goods and services to you
– Ecosoft BV analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your needs preferences.
– Ecosoft BV follows your surfing behavior on various websites with which we tailor our products and services to your needs.
– Ecosoft BV also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
How long we keep personal data
Ecosoft BV does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. For example, to inform you that your subscription to a service or your license is about to expire.
Sharing personal data with third parties
Ecosoft BV shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Ecosoft BV remains responsible for these processing operations. In addition, Ecosoft BV shares your personal data with other third parties. We only do this with your explicit permission.
We will only share your data with Facebook if you give permission for this, so that we can target advertising on that platform. If desired, you give consent by clicking “Accept” in the Cookies Pop-up Window.
Cookies, or similar techniques, that we use
Ecosoft BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Ecosoft BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.
On your first visit to our website, we have already informed you about these cookies and asked permission to place them.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.
Cookies are also placed on this website by third parties. These are, for example, advertisers and/or the social media companies. Below an overview:
Facebook Cookies and Facebook Pixel, which register whether a customer who buys a product from us has entered via Facebook. As a result, our customers and people with similar interests may see ads from us on Facebook more often.
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Ecosoft BV and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.
You can send a request for inspection, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@ecosoftenergie.nl.
To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
Ecosoft BV would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
Ecosoft BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@ecosoftenergie.nl
Date: February 28th 2023